Privacy Policy

lifecoachalli | Allison Ivey Smith

Effective Date: [Date of Publication]

At lifecoachalli, I respect your privacy and the trust you place in me when you share information about yourself.

Whether you're exploring coaching, requesting a resource, or reaching out with a question, I want you to understand what information I collect, how I use it, and the steps I take to protect it.

This Privacy Policy explains how personal information is handled through lifecoachalli.com and in connection with my coaching services.

1. Information I Collect

The information I collect depends on how you interact with my website and services.

Contact inquiries

When you contact me through my website, I collect your first name, email address, optional subject, and the message you choose to share.

Complimentary ebook requests

When you request a complimentary ebook, I collect your first name and email address so the resource can be delivered through a one-time automated email.

Coaching applications

When you apply for coaching, I collect information that may include your name, contact information, mailing address, emergency contact telephone number, reasons for seeking coaching, and anything else you voluntarily choose to share.

Coaching clients

If we enter into a coaching relationship, I may maintain your coaching agreement, scheduling information, administrative communications, and handwritten coaching session notes.

Website usage information

Wix, the platform hosting this website, may automatically collect technical information such as your IP address, browser type, device information, and website activity. Wix may also use cookies and similar technologies in connection with website functionality, security, and analytics.

2. How I Use Your Information

I use the information you provide to:

Respond to your questions and inquiries.
Deliver resources you've requested.
Review coaching applications and prepare for consultations.
Schedule appointments and communicate about coaching services.
Provide coaching services and maintain appropriate business records.
Operate, maintain, and improve my website.
Meet applicable legal and professional obligations.

Requesting an ebook or submitting a contact form does not automatically subscribe you to promotional emails.

If I introduce ongoing email communications in the future, I will provide an appropriate opportunity to subscribe and a way to unsubscribe.

3. How Your Information Is Stored and Protected

I take reasonable steps to protect the personal information entrusted to me.

Information submitted through my website is processed and stored using Wix and applicable service providers.

Electronic coaching records are maintained on a password-protected computer with encrypted storage and encrypted backups. Handwritten coaching notes are maintained separately in locked storage.

Access to client information is limited to those who need it to provide services or fulfill legitimate business obligations.

While I take reasonable precautions to protect your information, no method of electronic transmission or storage can be guaranteed completely secure.

4. When Information May Be Shared

I do not sell the personal information you provide through my website or share my contact lists for third-party marketing.

Information may be processed by service providers that support my business, including website hosting, scheduling, virtual meetings, email delivery, and payment processing, as applicable.

I may also disclose information when required by law or when necessary to address serious safety concerns, consistent with applicable legal and professional obligations.

I will not publicly identify you as a coaching client or share your personal story or testimonial without your permission.

5. How Long I Keep Your Information

I retain personal information only as long as reasonably necessary for its intended purpose, legitimate business needs, or applicable legal and professional obligations.

My general retention practices are:

Complimentary ebook requests: Contact information for individuals who only request the ebook is retained for up to 12 months after the request, unless they subsequently engage with my business or provide permission for additional communication.
Coaching applications without enrollment: Applications are retained for up to 12 months after the last meaningful contact, unless a longer period is required for a legitimate business or legal purpose.
Coaching clients' administrative records: Coaching agreements, applications, and related administrative records are generally retained for seven years after the coaching relationship ends.
Handwritten coaching notes: Notes are generally retained for three years after the coaching relationship ends.
General contact inquiries: Information is retained as needed to respond, complete appropriate follow-up, and maintain necessary business records.

These periods may be extended when required by applicable law, insurance obligations, or other legitimate recordkeeping requirements.

When information is no longer needed and no longer required for legitimate business or legal purposes, I arrange for its deletion or secure disposal. Information held in system backups may remain temporarily until it is removed through normal backup-retention processes.

6. Cookies and Website Technologies

This website is hosted by Wix, which uses cookies and similar technologies to support website functionality, security, and other services.

Some cookies are necessary for the website to operate. Other cookies may support features such as website analytics.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

For more information about how Wix handles personal information, you can review the Wix Privacy Policy at https://www.wix.com/about/privacy.

7. Your Privacy Choices

You may contact me to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and recordkeeping requirements.

You may also contact me with questions about how your information is collected, used, or protected.

Submitting a coaching application, sending a message, or requesting a complimentary resource does not, by itself, constitute consent to receive ongoing promotional emails.

8. Changes to This Privacy Policy

I may update this Privacy Policy as my services, website features, or privacy practices change.

When changes are made, the updated policy will be posted on this website with a revised effective date.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Allison Ivey Smith
lifecoachalli
Atlanta, Georgia

Email: allison@lifecoachalli.com
Website: lifecoachalli.com